Comprehensive Care for Every Need

Eleos provides a range of mental health services—from crisis intervention to ongoing support—tailored to meet the needs of individuals and families in our community. Explore our services to find the right care for you.

Crisis Stablization Unit (CSU)

Provides brief, intensive services for adults in crisis including diagnoses, medication, health education, individual and group therapy, discharge and aftercare planning.
The Crisis Stabilization Unit is designed to provide quality, comprehensive care for those in the community who are in need of stabilization in a structured, secure setting. Separate facilities which provide brief, intensive services for adults in crisis that include diagnoses, medication, and health education, as well as individual and group therapies, recreational activities, and discharge planning. The program is designed to assess the need for current treatment and symptom alleviation.

Services are available to all individuals 18 years of age or older who are in mental health crises while meeting the criteria as set forth by the Florida Mental Health Law, regardless of their ability to pay. Clients must also meet the medical clearance policy criteria. Services are offered via a multidisciplinary team of professionals dedicated to providing person-centered services that support self-determination, recovery, and resilience for those challenged with mental health disorders.

Initial assessment to assist in the psychiatric evaluation process to determine if the criteria for admission under FS 394 are met (completed at intake in Emergency Services/Access Center).

  • Medical status and history assessment by a licensed nurse
  • Psychiatric history and evaluation completed by a psychiatrist
  • A physical history and examination completed by a medical doctor
  • Discharge planning, information and referral, education, and referral linkage
  • Individual and group therapy by a clinically trained therapist
  • Recreational activities and milieu groups


Our funding source is the Department of Children and Families managed by Central Florida Behavioral Health Network.

Notifying the Public of Rights Under Title VI

Eleos operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint Eleos.
For more information on Eleos civil rights program, and the procedures to file a complaint, contact 727-362-4331, (TTY 727-362-4331); email salbert@EleosWellness.org; or visit our administrative office at 11254 58th Street North Pinellas Park, FL 33782. For more information, visit Eleos.org.

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

If information is needed in another language, contact 727-362-4331.
*Si necesita información en otro idioma, comuníquese con 727.362.4331.
*Si w bezwen enfòmasyon nan yon lòt lang, kontakte 727.362.4331.

Children’s Screening & Stabilization (CSSU)

Provides a safe environment for children in crisis who need brief, intensive intervention through inpatient care.
The Children’s Screening and Stabilization Unit is designed to provide quality, comprehensive care for those in the community who are in need of stabilization in a structured, secure setting.

Services are available to all individuals under the age of 18 in mental health crises while meeting the criteria as set forth by the Florida Mental Health Law, regardless of their ability to pay. Clients must also meet the medical clearance policy criteria.

Services are offered by a multidisciplinary team of professionals dedicated to providing person-centered services that support self-determination, recovery, and resilience for those challenged with mental health disorders.

  •  Initial assessment to assist in the psychiatric evaluation process to determine if the criteria for admission under FS 394 are met (completed at intake in Emergency Services/Access Center
  • Medical status and history assessment by a licensed nurse
  • Psychiatric history and evaluation completed by a psychiatrist
  • A physical history and examination completed by a medical doctor
  • Discharge planning, information and referral, education, and referral linkage
  • Individual and group therapy by a clinically trained therapist
  • Recreational activities and milieu groups.

Discharge Planning begins at the time of admission. In order to ensure the integration of recovery, discharge planning is individualized and client-centered. Family and natural support involvement are crucial to successful treatment outcomes. Discharge Planning will deliberately reflect the client/family’s culture, personal characteristics, and views. The client will lead the discharge planning process.

  • The discharge planning process includes the following concepts:
    Planning begins at admission;
  • Includes an ongoing discussion with the client and family as part of the Plan of Care Review;
  • Includes active involvement of the client and available support.
  • Includes an aftercare plan developed in collaboration with the appropriate level of care in the least restricted environment. 


This program is funded by the Department of Children and Families and managed by Central Florida Behavioral Health Network.  Accepted insurances.

Suicide Prevention

IF YOU OR SOMEONE YOU KNOW IS THINKING ABOUT SUICIDE, CALL FOR IMMEDIATE HELP!

Eleos is a leader in suicide prevention, providing critical support through our dedicated hotline, serving as the primary resource for Pinellas County.

We handle around 5,000 to 7,000 calls each month, offering immediate intervention and compassionate care for those in crisis, reaffirming our commitment to mental wellness and community support.

Resources

YOUTH HOTLINE:
1-877-YOUTHLINE (1-877-968-8454)
FLORIDA SUICIDE PREVENTION COALITION
floridasuicideprevention.org
NAMI – NATIONAL ALLIANCE FOR
MENTAL ILLNESS:
nami.org, local 727-791-3434

988 Suicide & Crisis Lifeline:
988lifeline.org
AMERICAN FOUNDATION FOR SUICIDE
PREVENTION: afsp.org
BE THE ONE TO SAVE A LIFE: bethe1to.com
HEALING AFTER A LOVED ONE’S SUICIDE
(HALOS) GROUP: Contact Bonnie McClelland
Oaks (727)-394-8222

Suicide Warning Signs

ACTIONS:

  • Giving away possesions
  • Withdrawal or social isolation
  • Loss of interest in hobbies
  • Getting affairs in order
  • Impulsive and aggressive behavior
  • Increased use of alcohol and drugs
  • Sudden extreme change in behavior
  • Poor coping skills
  • Acquiring a gun
  • Stockpiling pills
  • Perfectionism
  • Confusion/difficulty making decisions
  • Preference for videos/music about death
  • Stopping effort into personal
    appearance/hygiene and personal effects

FEELINGS:

  • Hopelessness
  • Desparation
  • Anger
  • Worthlessness
  • Loneliness
  • Sadness 
  • Helplessness

STATEMENTS:

  • I won’t be needing these things any more
  • I just can’t take it anymore – especially if the person is a victim of abuse or bullying
  • I wish I were dead
  • Everyone will be better off without me
  • No one will care if i’m not here anymore
  • I won’t be around much longer
  • It doesn’t matter anymore
  • If _____ happens, I’ll kill myself
  • Remember, I will always love you
  • I’m not planning that far ahead
  • I’ll show them
  • I don’t want to be a burden
  • What’s the point of living?
  • I hate my life

PHYSICAL CHANGES:

  • Lack of interest in appearance
  • Disturbance in sleep
  • Changes/loss of appetite and weight
  • Physical health complaints

Common Myths About Suicide

People who talk about suicide won’t
really do it.

Anyone who tries to kill him/herself
must be crazy.

If a person is determined to kill
him/herself, nothing is going to stop
them.

People who commit suicide are people
who were unwilling to seek help.

Talking about suicide may give someone
the idea to commit suicide.

Depression is situational.

Suicide is most common in minorities.

Suicide is most common in lower socioeconomic groups.

Do’s and Don’ts

  • DO take all suicide threats seriously
  • DO listen
  • DO offer empathy, not sympathy
  • DO offer hope that alternatives are
    available
  • DON’T be judgmental
  • DON’T debate with someone over
    their suicidal feelings
  • DON’T leave the person
  • DON’T be dismissive

ITS Campaign

I.T.S. Time to Check on Your Buddy is our free suicide prevention campaign, offering presentations and
resources to recognize signs of distress and support those at risk. We provide on-site sessions for
groups of 10 or more. To schedule, contact hvonotto@EleosWellness.org.

JARF
Pinellas County

Provides alcohol and substance abuse detoxification services for youth under 18 years of age in a secure environment. JARF is a Marchman Act Receiving Facility. If you suspect your child is abusing alcohol or drugs contact us. Early intervention is one of the best ways to help your child live drug-free. We welcome questions from families concerned about early substance abuse detection and intervention.

The JARF is designed to provide quality, comprehensive care and assessment for youths, ages 13 through 17, who are in need of assessment and stabilization due to substance abuse impairment. Clients may come voluntarily or involuntarily via family, guardian, physician, police, or court order.
Services are offered via a multidisciplinary team of professionals dedicated to providing person-centered services that support self-determination, recovery, and resilience for those challenged with mental health disorders.

  • Initial Substance Use assessment/biopsychosocial assessment to determine level of use, impairment
  • American Society of Addiction Medicine Patient Placement Criteria for the Treatment of Substance-Related Disorders (ASAM PPC-2) to determine client placement and assist with decisions regarding admission and appropriate level of care
  • SISAR
  • Medical status and history assessment by a licensed nurse
  • Psychiatric history and evaluation completed by a psychiatrist
  • A physical history and examination completed by a medical doctor
  • Discharge planning, information and referral, education, and referral linkage
  • Individual and group therapy by a clinically trained therapist
  • Recreational activities and milieu groups

Discharge Planning begins at the time of admission. In order to ensure the integration of recovery, discharge planning is individualized and client-centered. Family and natural support involvement are crucial to successful treatment outcomes. Discharge Planning will deliberately reflect the client/family’s culture, personal characteristics, and views. The client will lead the discharge planning process.
The discharge planning process includes the following concepts:

  • Planning begins at admission;
  • Includes an ongoing discussion with the client and family as part of the Plan of Care Review;
  • Includes active involvement of the client and available support;
  • Includes an aftercare plan developed in collaboration with the appropriate level of care as indicated by the ASAM score in the least restricted environment.


Our funding source is the Department of Children and Families managed by Central Florida Behavioral Health Network. 

ACCESS CENTER EMERGENCY SERVICES (ES)

It is the policy of Eleos to operate as a public receiving facility 24 hours a day, 7 days a week. Eleos operates an emergency screening area known as the Access Center where emergency screenings are available face to face for those in the community. Crisis hospitalization is available for those in need of inpatient services. The Access Center and all crisis units are open seven days a week, 24 hours a day.

Baker Act

The Baker Act is a Florida law that enables families and loved ones to provide emergency mental health services and temporary detention for people who are impaired because of their mental illness, and who are unable to determine their needs for treatment. The Act was named after Maxine Baker, former Miami State representative who sponsored the Act in 1972. People who require the use of the Baker Act have often lost the power of self-control, and they are likely to inflict harm to themselves or others. It is important that the Baker Act only be used in situations where the person has a mental illness and meets all the remaining criteria for voluntary or involuntary admission. It does not substitute for any other law that may permit the provision of medical or substance abuse care to persons who lack the capacity to request such care.

Our Emergency Services Access Center offers 24/7 crisis counseling and evaluation for children and adults experiencing mental health crises. As the designated public receiving facility for Pinellas County, Eleos provides suicide risk assessments and, when necessary, facilitates psychiatric admission for crisis stabilization. No one eligible under Florida’s Baker Act is denied
care.

Our Services Include:
• Crisis Counseling
• Crisis Hotline
• Information and Referral
• Safety Contracting
• Discharge Planning:

Begins at admission with a tailored treatment plan for stabilization.

Involves active information gathering and client assessment.

Clients not meeting Baker Act criteria will be safely discharged with resources and referrals.

Clients meeting Baker Act criteria are directed to the appropriate stabilization facility, at Eleos or another community partner.

IMPACT Team

The IMPACT Team offers specialized crisis intervention and care, focusing on clients with co-occurring disorders. Through assessment, safety planning, and personalized service coordination, we connect individuals with resources to improve their quality of life. Our goal is to minimize inpatient admissions by providing solution-focused, supportive services in the least restrictive setting, guiding individuals toward stability, self-sufficiency, and long-term well-being.

More Information

ACTIONS:

Adults with 3 or more CSU admissions within 180 days.

SETTING:

In-home or other community locations.

HOURS/DAYS OF SERVICE:

Monday – Friday from 9:00 am to 7:00 pm

SERVICES OFFERED:

  • Information, referral, education, and
    resource linkage
  • Budgeting and daily living skills education
  • Crisis Intervention

LENGTH AND FREQUENCY OF SERVICES:

  • Engagement Services- up to 30 days
    unless otherwise indicated.
  • Crisis Intervention Counseling- up to 12
    weeks unless otherwise indicated.

FEES FOR SERVICES:

There is no cost to the individual for this program.

TRANSITION CRITERIA/ DISCHARGE CRITERIA:

As part of the discharge planning process,
IMPACT Continuing Care assists clients to
identify additional resources that help
resolve behavioral health crises and promote
self-sufficiency. The discharge planning
process includes the following concepts:

  • Planning begins at admission
  • Includes ongoing safety planning
  • Includes frequent review of service plan goals
  • Encourages inclusion of client’s natural support systems
  • Includes information and referral on community programs to establish long-term services to promote overall wellness.

Mobile Crisis Response Team (MCRT)

CALL NOW - 727.362.4424

We will come to you wherever you are; at home, school, work, or storefront. Our mobile team is available 24/7 on demand. It consists of  master’s level therapists, bachelor’s level care coordinators, and social workers, as well as licensed professionals.

  • MCRT will provide services for all individuals, regardless of age.
  • MCRT serves as a part of a “no wrong door” model; they will travel to the acute situation or crisis to provide assistance and meet any level of need, wherever the crisis occurs.
  • This framework provides an all-encompassing
    approach to meet the needs of the local community.
  • Our team is dispatched to the location of the crisis with a target response time of 60 minutes from the time of the call.

Services Include:

  • Evaluation and assessment
  • Development of safety and service plans
  • Providing or facilitating stabilization services
  • Supportive Crisis Counseling
  • Education: development of coping skills
  • Linkage to appropriate resources
  • Ensure the process for informed consent and HIPPA compliance measures
  • Telehealth services for counseling and crisis intervention
Peer Support Services involve a range of activities and interactions between people who share similar experiences of being diagnosed with behavioral health conditions.

SERVICES MAY INCLUDE:

1. Recovery coaching
2. Family Support
3. Wellness Recovery Action Plan 
4. System Navigation
5. Wellness Activities
6. Validation

What Can You Expect?

  • Professional support and triage by phone
  • Visit by the team, if appropriate
  • Evaluation and assessment of the situation and resources
  • Collaborative planning focused on solutions and options
  • Follow-up with linkage to the needed levelof care, including tele-health

WARM HAND OFF

The MRT team will guide you through the next steps, explaining what to expect at your first appointment and answering any questions. Once this is done, you’ll be connected to a community-based provider who will continue your care.

WHAT'S NEXT?

Our team will walk you through the process, ensuring you know what to expect at each step and addressing any concerns. After this, you’ll be referred to a community provider or admitted to a designated receiving facility for further services.

Telehealth

  • Telehealth is an asset to help the Team
    connect with rural areas, geographically
    large counties, or urban areas where
    congested traffic patterns make meeting
    the response time a challenge.
  • Telehealth can be used to provide direct
    services to individuals via
    video-teleconferencing systems, mobile
    phones, and remote monitoring. It can also
    be used to provide assessments and
    follow-up consultations as well as initial
    triage to determine if an in-person visit is
    needed to respond to the crisis call.

Contact Us Now!

Submit this form or call 727.362.4424 and we will contact you shortly
or email: mcrt@eleoswellness.org.

The Pinellas Integrated Care Alliance leads the PIC Team in supporting individuals referred by the Pinellas County Sheriff’s Office, offering services that reduce the need for emergency rooms, crisis units, and law enforcement.

Initially established to drive systemic change in behavioral healthcare, the PIC Team now operates under Eleos, providing comprehensive coordination for individuals with complex needs, following referrals and screenings by the Sheriff’s Office.

The Pinellas Integrated Care Alliance established the PIC Team to drive systemic change within the behavioral health care system. Initially a collaborative effort among several agencies, the PIC Team is now operated solely by Personal Enrichment through Mental Health Services, Inc. (PEMHS). This team focuses on providing System Coordination Services to individuals with complex needs, following referrals and screenings conducted by the Pinellas County Sheriff’s Office.

The primary mission of the PIC Team is to identify and address inefficiencies, barriers, gaps, and overlaps within the behavioral health system, ensuring that residents of Pinellas County have true access to seamless services. Comprising a diverse, well-educated, and highly experienced group of professionals, the PIC Team is dedicated to improving the overall system of care. They can serve up to 120 clients aged 18 and older, helping them navigate and receive the comprehensive care they need.

PIC is a prevention initiative focusing on providing clients the right service, at the right time, for the right need. The initiative provides support and wrap-around services to meet the client’s basic needs and helps to empower them to become self-sufficient.

The goal of PIC services is to provide quality care and support during a time of need. The focus is to assist the client in reducing barriers they may face, in an intensive wraparound model; to help achieve overall strengthened sustainability.

Front line direct care staff, System Coordinators, are empowered to utilize and access Pinellas County resources on a client by client basis; all services are individual in scope and reflect the uniqueness of each client and their presenting circumstances.

The service duration of Service Coordination is brief, generally up to 6 months. Linkages to community resources, services with increased community resource knowledge, and successful sustainability on behalf of the clients served.

The Client completes a self-sufficiency matrix with their System Coordinator and together develops an individualized Service Plan, identifying and prioritizing the most pressing barriers preventing the client’s stability. The System Coordinator then works collaboratively with the client and any identified support system to educate on and link to community services, resources, and supports, to alleviate the identified needs and barriers.

Community and Family Support Programs

Our community programs offer support and resources where they are needed most, from in-home care to crisis intervention and education. Join us in building a healthier, stronger community for all.